KELLY MCDONALD ~ HOW TO MARKET TO PEOPLE NOT LIKE YOU ~ 2011

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~ YCRACYDU ~ You Can’t Reach A Customer You Don’t Understand

~ GOAREYCATG ~ Go Online And Read Everything You Can About The Group

~ A/A/A-T-L/L/L ~ Ask / Ask / Ask – Then – Listen / Listen / Listen

~ LTC ~ Listen To Complaints

~ WDTN? – TYPOSO ~ What Do They Need? – Tweak Your Product Or Service Offerings

~ OR ~ Operational Readiness

~ MYSACSF-LTMABD ~ Make Your Sales And Customer Service Friendly – Little Things Make A Big Difference

~ OF ~ Operational Friendliness

~ FCNAME ~ Friendliness Costs Nothing And Means Everything

~ CADAMI ~ Create A Database And Maintain It

ROBERT ANTHONY ~ THINK

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~ YCCWBC ~ You Cannot Control Without Being Controlled

~ TAPATWAMA ~ The Angry People Are Those Who Are Most Afraid

~ TINWTKBE ~ There Is No Way To Know Before Experiencing

~ WYSIEWYITS ~ What You Said Is Exactly What You Intended To Say

~ TTTWRFITTWRT ~ The Thing That We Run From Is The Thing We Run To

~ OCSYTOYCDIP ~ Others Can Stop You Temporarily Only You Can Do It Permanently

~ WYATTAWNGAUYCI ~ What You Are Trying To Avoid Will Not Go Away Until You Confront It

~ WYBOYGUYPTC ~ When You Blame Others You Give Up Your Power To Change