~ JL ~ Just Listen

~ PC:FRTL;FLTC;FCTWTD;FWTDTD;FDTGTDACTD ~ Persuasion Cycle: From Resisting To Listening; From Listening To Considering; From Considering To Willing To Do; From Willing To Do To Doing; From Doing To Glad They Did And Continuing To Do

~ YGTTPBHT-‘BI’-‘BI’-OWPMF-‘R’-T-‘L’-T-‘C’-WYAS ~ You Get Through To People By Having Them – “Buy In” – “Buy-In” – Occurs When People Move From – “Resisting” – To – “Listening” – To – “Considering” – What You Are Saying

~ I-TKTG-‘B-IA-TMPTTROTCINWYTT-B-WYGTTTY-A-WHITMITP ~ Ironically – The Key To Gaining – “Buy-In” – And – Then Moving People Through The Rest Of The Cycle Is Not What You Tell Them – But – What You Get Them To Tell You – And – What Happens In Their Minds In The Process

~ T-RW-H-TPTH ~ The – Right Words – Have – Tremendous Power To Heal

~ WOLAOPAVD-OB-WISW ~ While Our Lives And Our Problems Are Very Different – Our Brains – Work In Similar Ways

~ Y-A-ASADIYB-FIAIISATTY-TT-D-NTBP-EACTYE-CLIOAW-S-WYRS-YA-ISOY-HB-CYTAOPI-AH-YBIASP-T-FC-INLIC-YATRDD-YWMF-SHFYS-IMTHFTFETF ~ Your – Amygdala – A Small Area Deep In Your Brain – Flies Into Action If It Senses A Threat To You – This Threat – Doesn’t – Need To Be Physical – Even A Challenge To Your Ego – Can Light It Off As Well – Sometimes – When You’re Really Scared – Your Amygdala – Instantly Shuts Out Your – Higher Brain – Causing You To Act On Primitive Instinct – Amygdala Hijack – Your Brain’s Intelligent And Sensible Pilot – The – Frontal Cortex – Is No Longer In Control – Your Ability To Reason Drops Drastically – Your Working Memory Falters – Stress Hormones Flood Your System – It Make Take Hours For The Full Effects To Fade

~ IYTTTFARWAPWI-FAH-Y-WYT-B-I-B-TAHTBP-A-TPHBCSIC ~ If You’re Trying To Talk Facts And Reason With A Person Who’s In – Full Amygdala Hijack – You’re – Wasting Your Time – But – Intervene – Before – The Amygdala Hits The Boiling Point – And – The Person’s Higher Brain Can Stay In Control

~ MN ~ Mirror Neurons

~ WC-MTW-CTIN-TTWI-LAA-A-ETWMTW-ICALRHTBMB ~ We Constantly – Mirror The World – Conforming To Its Needs – Trying To Win Its – Love And Approval – And – Each Time We Mirror The World – It Creates A Little Reciprocal Hunger To Be Mirrored Back

~ MNRC ~ Mirror Neuron Receptor Deficits

~ GTTYF-B-ICOYOWAE-B-MOTT-TWSCS-S-T-FAMIR-F-TCIASS-I-GYUCF ~ Get Through To Yourself First – Be – In Control Of Your Own Thoughts And Emotions – Because – Most Of The Time – That’s Where Successful Communicating Starts – So – The – First And Most Important Rule – For – Taking Control In A Stressful Situation – Is – Getting Yourself Under Control First

~ O-ACE-IMYBFPTO-IT-PWTWYF-AES ~ One – Absolutely Crucial Element – In Moving Your Brain From Panic To Logic – Is To – Put Words To What You’re Feeling – At Each Stage

~ RYTL ~ Rewire Yourself To Listen

~ GROTF-TSYTYAKAS-‘L’/’L’/’W’/’H’/’I’-I-IR-BOWYNTK-RT-MB-A-YRTSRPYTWU ~ Get Rid Of The Filter – The Stuff You Think You Already Know About Someone – “Lazy” / “Loser” / “Whinny” / “Hostile” / “Impossible” – Is – In Reality – Blocking Out What You Need To Know – Remove The – Mental Block – And – You’re Ready To Start Reaching People You Thought Were Unreachable

~ OYM-A-LFTRBTB-A-YTTFSTBDB-A-CWA-‘I’-P ~ Open Your Mind – And – Look For The Reasons Behind The Behavior – And – You’ll Take The First Step Toward Breaking Down Barriers – And – Communicating With An – “Impossible” – Person

~ MTOPF-‘F’-WPF-F-TFLA-A-WTFLA-TFLAAA-A-TOTUTTMYTTS ~ Make The Other Person Feel – “Felt” – When People Feel – Felt – They Feel Less Alone – And – When They Fell Less Alone – They Feel Less Anxious And Afraid – And – That Opens Them Up To The Message You’re Trying To Send

~ BE-I-T-I-DJ-AI-BI ~ Be More – Interested – Than – Interesting – Don’t Just – Act Interested – Be Interested

~ TMOS-A-I-HDASIYAIO;TMOI-I-HMYTTITWY ~ The Measure Of Self-Assurance – Is – How Deeply And Sincerely Interested You Are In Others; The Measure Of Insecurity – Is – How Much You Try To Impress Them With You

~ MPFV ~ Make People Feel Valuable

~ ‘IMADTYH’ ~ “It Makes A Difference That You’re Here”

~ ISTGOOYWTMTAPIYL-C/K/O-FI-OTMOTH-M-E-T-U-P-HIC-IT-TFAITWITTWE-IS-TPADYCFT-SR-TNTM-WTTSDYC?-TYNTSTN ~ It’s Smart To Go Out Of Your Way To Make The Annoying People In Your Life – Complainers / Kvetchers / Obstructers – Feel Important – One Thing Most Of These High-Maintenance – Easy-To-Upset – People – Have In Common – Is That – They Feel As If The World Isn’t Treating Them Well Enough – In Short – These People Are Driving You Crazy For The – Simple Reason – They Need To Matter – Want Them To Stop Driving You Crazy? – Then You’ll Need To Satisfy That Need

~ T-GP-IYL-NADRTTV-A-T-AP-IYL-MNDIBTNIEM-GBOTWTW-AFTTM-A-TGYWYN ~ The – Good People – In Your Life – Need And Deserve Reassurance That They’re Valued – And – The – Annoying People – In Your Life – May Not Deserve It But They Need It Even More – Give Both Of Them What They Want – A Feeling That They Matter – And – They’ll Give You What You Need

~ ECFT-B-NOSNTCFI ~ Everyone Competes For Time – But – No One Should Need To Compete For Importance

~ HPT-E-EAM ~ Help People To – Exhale – Emotionally And Mentally

~ MAPAFD-IWSCOIDTWLSOOIL-TG-A-I-LFWWRUN-ATP-WTBLFAEEFOPTBEROR ~ Moving A Person Away From Distress – It’s When Stress Crosses Over Into Distress That We Lose Sight Of Our Important Long-Term Goals – And – Instead – Look For What Will Relieve Us Now – At That Point – We’re Too Busy Looking For An Emergency Exit From Our Pain To Be Either Rational Or Reachable

~ YCRAPW-V-B-YWUDYOC ~ You Can’t Reach A Person Who’s – Venting – Because – You Wind Up Defending Yourself Or Counterattacking

~ WYGA-DP-BR-APAASTE-YDJGTSBTN-YAIOI-B-IATGAPTCD-YBA-MB-BTPAY-A-WYBTB-YCCAI ~ When You Give A – Distressed Person – Breathing Room – A Place And A Space To Exhale – You Don’t Just Get The Situation Back To Normal – You Actually Improve On It – Because – In Addition To Getting A Person To Calm Down – You Build A – Mental Bridge – Between The Person And Yourself – And – When You Build That Bridge – You Can Communicate Across It

~ TBTTDWSI-V/W/C-IT-AI ~ The Best Thing To Do When Someone Is – Venting / Whining / Complaining – Is To – Avoid Interrupting

~ CYDATD ~ Check Your Dissonance At The Door

~ WASL-BYN-WYACAEIYMYFL-BYT-RDIY-FYF-A-BYN-I ~ When All Seems Lost – Bare Your Neck – When You Are Cornered And Everything Inside You Makes You Feel Like – Baring Your Teeth – Reach Deeper Into Yourself – Feel Your Fear – And – Bare Your Neck – Instead

~ SC-O-TP ~ Steer Clear – Of – Toxic People

~ YCBCAOTAATSM ~ You Can’t Be Curious And On The Attack At The Same Moment

~ BYWASSEP-FOITRIAP ~ Before You Worry About Solving Someone Else’s Problem – Find Out If There Really Is A Problem

~ DGD;GD ~ Don’t Get Defensive; Go Deeper

~ SPBOETMPHAYATBMLTGYTPAUA ~ Show Poise By Openly Expressing The Misgivings People Have About You And They’ll Be More Likely To Give You Their Positive And Undivided Attention

~ WYAPQ-RTA ~ When You Ask People Questions – Respect Their Answers

~ WYCGT-FTF-T-SBS ~ When You Can’t Get Through – Face To Face – Try – Side By Side

~ DQ-MPTY-TAT-LT-FITB-A-TFYTWT ~ Direct Questions – Make People Think You’re – Talking At Them – Let Them – Fill In The Blanks – And – They’ll Feel You’re Talking With Them

~ ATBTYC-AT-BTP-T-AY-WWTLT ~ Assemble The Best Team You Can – And Then – Become The Person – They – And You – Would Want To Lead Them