~ NOCHMYK-UTKHMYC ~ No One Cares How Much You Know – Until They Know How Much You Care
~ YGAISIYU ~ Your Greatest Asset In Selling Is Your Uniqueness
~ ATRQ ~ Ask The Right Questions
~ LTCT ~ Let The Customer Talk
~ BY ~ Be Yourself
~ DT-‘W’-P-N-‘T’-O-‘F’-T ~ Do Things – “With” – People – Not – “To” – Or – “For” – Them
~ ER ~ Establish Rapport
~ TMYLPTAT-TMTWLY ~ The More You Let People Talk About Themselves – The More They Will Like You
~ GACUOWTCN ~ Get A Clear Understanding Of What The Customer Needs
~ ACMGNF ~ A Closed Mouth Gathers No Foot
~ IFIIMITOFI ~ In-Flowing Information Is More Important Than Out-Flowing Information
~ WWPTMYFG ~ Work With The People That Make You Feel Good
~ TATTITC ~ Talk About Things That Interest The Customer
~ DNA ~ Do Not Argue
~ PIOIWSINWE ~ Price Is Only Important When Something Is Not Wanted Enough
~ OCBDWBIUMNS ~ Objections Can Be Dealt With But Indifference Usually Means No Sale
~ WDTORM? ~ What Does The Objection Really Mean?
~ IASINCOOAO-DNBOTO ~ If A Sale Is Not Conditional On Overcoming An Objection – Do Not Bother Overcoming The Objection
~ PIFN ~ Probe Indifference For Need
~ HWAQO ~ Harmonize With And Qualify Objections
~ CATMOA ~ Close At The Moment Of Acceptance
~ A ~ Ask!
~ YCAYBSP ~ Your Customers Are Your Best Sales People
~ IYCNWDYPOTBOYBC-TYDNCUI ~ If You Can Not Write Down Your Problem On The Back Of Your Business Card – Then You Do Not Completely Understand It